RJB Systems, Core Banking System Dashboard

Challenge:

RJB Systems, a Temenos T24 Core Banking System support business, faced the challenge of effectively presenting comprehensive data to their clients. The existing reporting system lacked visual appeal and real-time updates, making it difficult for clients to quickly grasp key indicators and system performance metrics. Moreover, the original reporting method involved sharing extremely large Excel documents containing snapshots of Key Performance Indicators (KPIs), which meant the client could not observe trends over time. This hindered decision-making and client satisfaction.

Solution:

Sysbu, together with RJB, developed a sophisticated dashboard system tailored to RJB Systems' needs, using Sysbu’s low-code platform. With the correct guidance from Sysbu, RJB was able to easily customize their application. The solution provides visually appealing charts and graphs that offer insights into key indicators of the services provided and system performance. Real-time updates ensure that clients have access to the latest data, empowering them to make informed decisions promptly.

Key Features:

• Comprehensive Data Visualization: The dashboard presents a wide range of data in an easy-to-understand visual format, including transaction volumes, system uptime, error rates, and more.
• Customizable Charts: Clients can customize charts based on their preferences and specific key performance indicators (KPIs), allowing them to focus on what matters most to their business.
• Real-Time Updates: Data is updated in real-time, ensuring that clients have access to the most current information at all times.
• User-Friendly Interface: The interface is intuitive and user-friendly, making it easy for clients to navigate and interact with the dashboard.

Outcome:

With the new dashboard system in place, RJB Systems can provide its clients with a powerful tool for monitoring key indicators and system performance. Clients can make data-driven decisions more efficiently, leading to improved operational efficiency and higher levels of client satisfaction. The solution strengthens RJB Systems' position as a trusted partner in Temenos T24 Core Banking System support.